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Great communication is one of the most important business skills in any industry. The ability to clearly communicate with your colleagues can help you achieve success in the workplace. Although it is a critical skill to have, many people struggle with how to properly communicate with their coworkers. PCG Account Director, Laura, says her best tip for great communication in the office is, “Speak to all of your coworkers with same tone and respect, no matter what their role is in your organization. Each person is a piece to the puzzle, and everyone’s role adds value.”
Here are a few other ways to achieve successful communication with your colleagues:
Consider their communication preference. Everyone has their own preferred method of communication. While some may like to receive an email over a phone call, others may need a face to face conversation to understand an assignment or question. Put an effort into remembering the different ways to communicate with your various coworkers.
Be cautious of sounding too casual. Even if you consider yourself extremely comfortable with your coworkers, the office is still a place of business. Avoid cursing or distasteful conversation topics that could upset or even offend your colleagues.
Pay attention to body language. If your coworker says that she can meet your deadline, but is avoiding eye contact while she says it, she may be afraid to tell you the truth. Body language can reveal a lot about how your colleagues are feeling, so noticing it can help you better understand someone.
Remember to listen! Although it may seem obvious that you need to listen to your coworkers, it is incredibly important to actually listen to them. Don’t interrupt them while they are speaking and give them your undivided attention. Listening is a way of showing your respect as well as an example of how you would like to be treated in return.
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